The Challenge
Travel requests require policy verification, budget checking, and manager approval. Each request takes 15-20 minutes to process manually, and employees wait days for approvals.
The AI Desk Solution
AI Desk validates travel requests against policy, checks budgets, and routes for quick approval.
The Workflow
Step 1: Request Submitted
Trigger: Travel request in Concur
Sources: Policy docs, budget data, calendar
Step 2: Validation
- Policy compliance
- Budget availability
- Calendar conflicts
- Cost optimization
Step 3: Smart Routing
āļø Travel Request: Customer Visit
TRAVELER: Jamie Chen
DESTINATION: San Francisco
DATES: Apr 5-7, 2026
PURPOSE: Acme Corp QBR
COST BREAKDOWN
āāā Flight: $420 (economy, policy compliant)
āāā Hotel: $280/night x 2 ($560)
āāā Ground: $100 estimated
āāā Meals: $150 per diem
āāā Total: $1,230
POLICY CHECK
āāā ā Advance booking (>14 days)
āāā ā Economy class (under 4 hours)
āāā ā Hotel within per diem
āāā ā Business justification provided
āāā ā Customer meeting confirmed
BUDGET STATUS
āāā Department travel budget: $45,000
āāā YTD spent: $28,500
āāā This request: $1,230
āāā Remaining: $15,270
āāā Status: ā Within budget
OPTIMIZATION SUGGESTIONS
āāā Alt flight: Save $85 (1hr earlier)
āāā Alt hotel: Save $40/night (0.5mi away)
āāā Total potential savings: $165
ROUTING
āāā Auto-approved: Under $2,000 threshold
āāā Manager notified: Sarah Kim
āāā Booking link sent to traveler
Value Proposition
- Time Saved: 20 minutes per request
- Faster Approvals: Same-day for compliant
- Cost Savings: Optimization suggestions
Part of the 100 Days 100 Usecases campaign. View all usecases