The Challenge
CSMs spend hours preparing QBR decks: pulling usage data, summarizing achievements, and crafting recommendations. With large portfolios, quality often suffers.
The AI Desk Solution
AI Desk compiles QBR presentations automatically from usage data, support history, and relationship context.
The Workflow
Step 1: QBR Trigger
Input: "Generate QBR for Acme Corp"
Sources: Usage analytics, CRM, support, calls
Step 2: Data Compilation
- Usage metrics and trends
- Goals vs achievements
- Support summary
- Relationship health
Step 3: Presentation Ready
š QBR Deck: Acme Corp Q1 2026
SLIDE 1: EXECUTIVE SUMMARY
āāā Partnership since: March 2024
āāā Current ARR: $120,000
āāā Health score: 88/100
āāā Key win: 40% faster resolution
SLIDE 2: USAGE METRICS
āāā Monthly active users: 450 (+15% QoQ)
āāā Queries per user: 28 avg
āāā Top features: Search, Assistant, Reports
āāā Adoption: 78% of seats active
SLIDE 3: GOALS REVIEW
āāā ā Reduce ticket volume (achieved -30%)
āāā ā Improve onboarding (2 days faster)
āāā ā Self-service rate (75% vs 80% goal)
āāā New goal recommendation included
SLIDE 4: SUPPORT SUMMARY
āāā Tickets: 12 (down from 18)
āāā Avg resolution: 4.2 hours
āāā CSAT: 4.8/5
āāā No open escalations
SLIDE 5: RECOMMENDATIONS
āāā Expand to Marketing team (20 seats)
āāā Enable new analytics features
āāā Schedule admin training refresh
āāā Executive briefing on roadmap
[Full 12-slide deck generated]
Value Proposition
- Time Saved: 3 hours per QBR
- Data-Driven: Real metrics included
- Consistent Quality: Same standard every time
Part of the 100 Days 100 Usecases campaign. View all usecases